Privacy Policy

Daleedo LLC ("Daleedo", "we", "us" or "our") operates the online store at daleedo.com (the "Store"). This Privacy Policy explains what personal information we collect when you visit the Store, buy from us or contact us, and how we use, share and protect it. Our Store is powered by Shopify.

1. Information We Collect

Information you give us:

  • Contact details, such as your name, email address and phone number.
  • Order details, such as your billing and shipping addresses and the products you buy.
  • Payment information. Payments are processed by our payment providers (for example Shopify Payments or PayPal). We do not store your full card number.
  • Messages you send us, such as support emails or contact form submissions.
  • Account details, if you create a customer account.

Information collected automatically:

  • Device and usage information, such as your IP address, browser type, device type, the pages you view and how you arrived at the Store.
  • Information from cookies, pixels and similar technologies (see Section 4).

Information from third parties: We may receive information from Shopify, our payment providers, shipping carriers, and advertising or analytics partners. This can include fraud-prevention signals and the results of our ad campaigns.

2. How We Use Your Information

  • To process and deliver your orders, take payment, and send order confirmations and shipping updates.
  • To handle returns, refunds and customer support requests.
  • To detect and prevent fraud and keep the Store secure.
  • To improve the Store and understand how customers use it.
  • To send you marketing emails or messages, if you have agreed to receive them. You can unsubscribe at any time.
  • To show you relevant ads on other websites and platforms (see Section 5).
  • To comply with the law and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information for money. We share it only as needed with:

  • Shopify, which hosts our Store and processes orders (Shopify Privacy Policy).
  • Payment providers, to process payments and prevent fraud.
  • Suppliers, fulfillment partners and shipping carriers, to prepare and deliver your order.
  • Advertising and analytics partners (for example Meta and Google), to measure and improve our ads.
  • Service providers who help us with email, customer support and IT.
  • Authorities or other parties, when the law requires it or when it is needed to protect our rights, our customers or others.
  • A successor business, if our business is sold or merged.

4. Cookies

We use cookies and similar technologies to run the Store (for example, to remember your cart), to understand how the Store is used, and to personalize ads. You can control cookies in your browser settings. If you block some cookies, parts of the Store may not work properly.

5. Targeted Advertising and Your Choices

We may share information about your activity on the Store with advertising partners so they can show you more relevant ads. Under some privacy laws, this may count as "selling" or "sharing" personal information, or as "targeted advertising". To opt out, visit our Your Privacy Choices page. We also honor the Global Privacy Control signal where the law requires it.

6. Your Rights

Depending on where you live (including in the United States, Canada and Australia), you may have the right to:

  • access the personal information we hold about you;
  • correct information that is inaccurate;
  • delete your information;
  • receive a copy of your information;
  • opt out of marketing, targeted advertising or the "sale" or "sharing" of your information; and
  • withdraw your consent where we rely on it.

To make a request, email admin@daleedo.com. We may need to verify your identity before we respond. We will not treat you differently for exercising your rights. If you are not satisfied with our response, you may complain to your local privacy regulator. In Australia, that is the Office of the Australian Information Commissioner (OAIC).

7. How Long We Keep Information

We keep personal information for as long as we need it for the purposes in this policy. That includes keeping order records for as long as tax, accounting and legal rules require. After that, we delete or anonymize it.

8. Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International Transfers

Our service providers may store and process your information in countries other than your own, including the United States, Canada and Australia. When we transfer information, we take reasonable steps to make sure it stays protected.

10. Children

The Store is meant for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date.

12. Contact Us

Daleedo LLC
2 Murray Street, Croydon, Australia
Email: admin@daleedo.com